Privacy policy

Xavleg™ Privacy Policy

Last updated: 16 August 2025

Welcome to the darkest corner of the internet where riffs reign and privacy still matters. Xavleg Band IP Holdings (Pty) Ltd (“Xavleg™,” “we,” “our,” “us”) runs this store and its website (the “Services”), powered by Shopify. By browsing, head-banging, or buying anything through the Services, you accept the practices laid out below.

1. Personal Information We Collect

We only gather what we need to ship killer merch and keep the stage lights on:

Category Examples
Contact details Name, billing and shipping address, phone, email
Payment data Card numbers, transaction IDs, payment confirmations
Account credentials Username, password, security questions
Transaction history Items viewed, carted, wish-listed, bought, returned
Comms Emails, support chats, social messages
Device info IP address, browser, OS, unique IDs
Usage data Click-paths, timestamps, navigation stats

2. Where the Data Comes From

  • Direct from you – forms, checkout, messages

  • Automatic tech – cookies, pixels, log files

  • Service partners – Shopify, payment gateways, couriers

  • Trusted third parties – marketing tools, analytics, affiliates

3. How We Use Your Data

  1. Fulfilling orders – process payments, ship goods, handle returns

  2. Customising your experience – remember sizes, wish-lists, favourites

  3. Marketing and promos – email blasts, retargeted ads (opt-out anytime)

  4. Security and fraud prevention – keep bots and scammers on mute

  5. Customer support – answer questions, fix issues, keep you smiling

  6. Legal compliance – court orders, tax rules, trademark protection

4. Sharing the Loot (and Your Data)

We never sell your soul, but we may share limited info:

  • Shopify – site hosting, checkout, analytics

  • Payment processors – card networks, PayPal, PayFast

  • Fulfilment services – printers, warehouses, couriers

  • Marketing allies – ad networks, email platforms (for targeted campaigns)

  • Corporate moves – mergers, acquisitions, bankruptcy proceedings

  • Law enforcement – when the law knocks, we answer

Every partner signs strict contracts to keep your info secure and use it only for legit business needs.

5. Your Rights

Depending on your jurisdiction you can:

  • Access / Know – see what data we hold

  • Delete – ask us to wipe it

  • Correct – fix inaccuracies

  • Port – receive a copy in portable form

  • Opt-out – stop promotional emails with a single click

Email xavlegband@gmail.com with your request. We will verify and respond within time limits set by law. No discrimination, no shady fees.

6. Cookies & Tracking

We use cookies to remember logins, cart contents, and preferences, plus analytics to see what riffs hit hardest. Adjust your browser settings or use tools like Your Online Choices to limit tracking.

7. International Transfers

Our servers, apps, and partners may sit in multiple countries. When data leaves your region, we rely on mechanisms like Standard Contractual Clauses or equivalent safeguards to keep it secure.

8. Security & Retention

We guard your data with encryption, firewalls, and access controls. Still, no system is invincible, so use strong passwords and keep them secret. We store data only as long as needed for the reasons above or as required by law.

9. Children

We do not knowingly collect data from anyone under the age of majority. Parents – if your mini-mosher slipped past us, email xavlegband@gmail.com and we will purge the data.

10. Changes to This Policy

When laws evolve or our business mutates, we update this document. We always post the new version here with a fresh “Last updated” date. Material changes may also trigger an email or site banner.

11. Contact Us

Questions, concerns, or riffs about privacy?
Email: xavlegband@gmail.com
Post: 35 Beach Road, Gqeberha, Eastern Cape, 6013, South Africa

12. Trademark Notice

Xavleg™ and XavlegbmaofffassssitimiwoamndutroabcwapwaeiippohfffX™ are trademarks or pending trademarks of Xavleg Band IP Holdings (Pty) Ltd. All other names or marks belong to their rightful owners and are used for identification only.

Stay heavy, stay safe, and thanks for trusting Xavleg™ with your data while you gear up for the pit.