Contact information
🔥 Contact Xavleg™ HQ
Need help with an order, have a merch idea, or just want to scream into the void? Reach out—we actually answer!
| Channel | How to Reach Us | Typical Response Time |
|---|---|---|
| xavlegband@gmail.com | We aim to reply within 2-3 business days | |
| Phone / WhatsApp | +27 65 812 0149 | 09:00 – 17:00 SAST |
| Returns | Email xavlegband@gmail.com first for a return authorisation and the returns address. Please don't post anything back before we reply. Full details: Refund policy. | Same as email |
| Instagram DMs | @xavlegband | We aim to reply within 2-3 business days |
| Facebook Messenger | facebook.com/xavlegband | We aim to reply within 2-3 business days |
Support Hours
Monday – Friday: 09:00 – 17:00 SAST
(That’s GMT+2—no daylight-saving nonsense.)
We’re a small independent band handling everything ourselves.
What to Include
-
Order # (if it’s about a purchase)
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Clear subject line: “Return,” “Sizing help,” “Customs issue,” etc.
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Any photos or screenshots if reporting a defect or shipping damage
Collab & Press Inquiries
Want to book Xavleg™, license art, or interview us about the world’s longest death-metal band name? Shoot an email with “PRESS / COLLAB” in the subject and our media goblin will circle back.
Response Pledge
We aim to reply within 2-3 business days. If you haven't heard back by then, check your spam folder and send us a nudge.
Rock hard, reach out, and thanks for supporting the chaos.