Contact information
🔥 Contact Xavleg™ HQ
Need help with an order, have a merch idea, or just want to scream into the void? Reach out—we actually answer!
| Channel | How to Reach Us | Typical Response Time |
|---|---|---|
| xavlegband@gmail.com | < 24 hours (Mon – Fri) | |
| Phone / WhatsApp | +27 65 812 0149 | 09:00 – 17:00 SAST |
| Snail Mail / Returns |
Xavleg Band IP Holdings (Pty) Ltd 35 Beach Road, Flat 14 Cremorne Flats Humewood, Gqeberha 6013 Eastern Cape, South Africa |
3 – 5 business days to log parcels |
| Instagram DMs | @xavleg | Within 48 hrs |
| Facebook Messenger | facebook.com/xavlegband | Within 48 hrs |
Support Hours
Monday – Friday: 09:00 – 17:00 SAST
(That’s GMT+2—no daylight-saving nonsense.)
We’re often lurking outside these hours, but expect lightning-fast replies during the times above.
What to Include
-
Order # (if it’s about a purchase)
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Clear subject line: “Return,” “Sizing help,” “Customs issue,” etc.
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Any photos or screenshots if reporting a defect or shipping damage
Collab & Press Inquiries
Want to book Xavleg™, license art, or interview us about the world’s longest death-metal band name? Shoot an email with “PRESS / COLLAB” in the subject and our media goblin will circle back.
Response Pledge
We live by brutal breakdowns and brutal customer care. If we don’t reply within 48 business hrs, check your spam folder, then re-ping us, we’ll throw in extra stickers for the hassle.
Rock hard, reach out, and thanks for supporting the chaos.